You collected your new spectacles expecting to see better, and instead they pinch, slip, or make you feel slightly off. That is frustrating, especially after paying for them. The cause is usually one of a handful of things, and several can be checked quickly. This guide walks through seven of them in the order an optician would. (If your main worry is the strange, tilted feeling during the first days, our guide to adjusting to a new prescription covers that in more detail.)
1. Check the prescription against what you ordered
Start with the paperwork. Compare the powers on your order or bill with your prescription: right and left eye, SPH, CYL, AXIS, ADD if you have one, and PD. A swapped eye or a mistyped digit would show up here. If you are unsure how to read your slip, see how to read a prescription slip.
2. Check whether the prescription itself has changed a lot
A bigger change from your old glasses usually takes longer to get used to than a small one. New astigmatism correction (CYL and AXIS) or a first pair of progressives are the usual causes of that unsteady, tilted feeling in the early days.
3. Check how the frame sits on your face
A frame that is too tight pinches behind the ears and at the temples. One that is too loose slides down the nose, which moves the lenses away from where they should be. Look for:
- Marks or soreness on the bridge of your nose
- Pressure behind the ears
- The frame tilting to one side
- The spectacles sliding when you look down
Frame adjustments are often quick. See our frame size guide if you suspect the frame is the wrong size, not just out of adjustment.
4. Check where the lenses sit in front of your eyes
Lenses need to sit so that the centre of each lens is in front of your pupil. If the frame is crooked, the lenses sit differently in front of each eye, and you can notice it as strain or a feeling that things are slightly off. PD (the distance between your pupils) is one of the measurements used to place them. Our guide to measuring PD explains it.
5. Give the adjustment period a fair try
For many people the feeling settles within days to a couple of weeks. Wear the new pair consistently rather than switching back and forth with the old one. Start at home before long drives or screen sessions. If you are still uncomfortable, the points above help narrow down why.
6. Compare how each pair feels, carefully
If your old spectacles suddenly feel clearer than the new ones, note it and tell the optician. It is useful information. Also note whether the issue affects distance, near, or both, and whether one eye feels different from the other.
7. Know when to go back to an eye-care professional
Return for a review if you have persistent blurred vision, headaches, or dizziness, or if one eye feels very different from the other. The cause may be the frame fit, the lens position, the order details, or the prescription itself, and each of those needs a different fix. If you have eye pain, sudden vision changes or flashes of light, see an eye doctor promptly. That is not an adjustment problem.
What to bring when you ask for a review
- The spectacles themselves
- Your prescription and your order or bill
- A short note of what you notice and when (for example, headaches after an hour of reading)
With those, the optician can check the frame fit, the lens position and the order details, then advise the next step. A repeat eye test may be recommended if the prescription looks like the cause.
This article is general information, not medical advice. For persistent symptoms or any sudden change in your vision, see an eye-care professional.
Having trouble with your new spectacles?
Don't ignore persistent discomfort or unclear vision. Bring your spectacles and prescription or order details to Deepak Opticals for a review. We'll help you understand the next steps based on the issue.
Contact Deepak Opticals to discuss your spectacles.
