Frequently asked questions

Yes, Deepak Optical offers in-store eye testing. Visit us to discuss your vision requirements and explore suitable spectacle options. Contact us to confirm the arrangements for your visit.

Yes, Deepak Optical offers a home trial service in Aligarh so you can try frames at home. We bring 10 to 15 frames to you, and there is a ₹100 charge for the visit. Contact us by call or WhatsApp to book.

The right spectacles depend on your prescription, visual needs, daily activities, frame fit, and budget. At Deepak Optical, you can discuss your requirements and compare available frames and lens options before making a decision.

If your new spectacles cause discomfort or your vision does not seem correct, contact Deepak Optical for a review. We can assess the spectacles and relevant order details to help identify the next step. Persistent blurred vision, headaches, or other symptoms may require an eye-care professional's assessment.

If you believe your spectacles have been made incorrectly, contact Deepak Optical and bring your spectacles and order details for review. We follow a remake process for incorrectly made spectacles. The issue will need to be assessed to determine the appropriate next steps.

Yes, Deepak Optical offers spectacle repair services. The available repair options depend on the type of damage, frame material, construction, and availability of suitable parts.

Yes. Deepak Optical accepts repair requests for spectacles purchased elsewhere, too. Bring your spectacles to the store so the repair requirements can be assessed. Repair feasibility, cost, and turnaround time depend on the individual case.

In many cases, repair may be possible, but it depends on the extent of the damage, frame design, material, and availability of parts. Have your frame assessed before deciding whether repair or replacement is more suitable.

Repair costs depend on the type of damage, work required, and any replacement parts needed. Contact or visit Deepak Optical for information about the cost of your specific repair before proceeding.

Repair timelines vary depending on the damage, complexity of the repair, and availability of parts. The expected turnaround time can be discussed after the repair requirements are understood.

Lens replacement may be possible if your existing frame is suitable and in good condition. The frame needs to be assessed for compatibility with the new lenses before the work can proceed.

If there is an issue with how your spectacles were made, contact Deepak Optical with your order details. We will review the problem and follow the applicable remake process for confirmed errors. Any additional steps will depend on the issue identified.

Refund and replacement requests are considered on a case-by-case basis. The appropriate resolution depends on the product, the reported issue, order details, and applicable terms. Please contact Deepak Optical to discuss your specific situation rather than assuming a refund or replacement is automatic.

Delivery time varies depending on the prescription, lens specifications, product availability, and order requirements. The expected timeline is confirmed on a case-by-case basis. Please ask about the estimated delivery date when placing your order.

The possibility of changing a frame depends on the order's current stage and the relevant product requirements. Contact Deepak Optical as soon as possible to discuss the available options, any additional cost, and the possible impact on delivery.

Frame prices are shown on each product page. The total cost depends on the frame, lens specifications, and any additional features you choose. Contact Deepak Optical for current prices and information about the options that fit your requirements and budget.

Consider the frame material, hinge construction, comfort, fit, weight, and care requirements. The most suitable option depends on your daily activities and preferences. Compare the available frames before choosing one.

Not necessarily. The best option depends on your prescription, lens design, visual requirements, and budget. Ask about the features and practical differences between the available lenses instead of comparing price alone.

Rinse your lenses with clean water when appropriate, use a suitable lens-cleaning solution, and wipe them with a clean microfibre cloth. Avoid abrasive materials and excessive heat. Store your spectacles in a protective case when they are not being worn.

The price shown is for the frame. You choose your lenses at checkout, plain, blue-light filtering, or your prescription, and the lens cost is added there so you can see exactly what each option costs before you commit.

Where we have a frame's measurements, lens width, bridge width and temple length in millimetres, they are listed on its product page. Compare them with a pair you already wear comfortably; the numbers are usually printed on the inside of the temple arm, like 52□18-140. If a frame has no measurements listed, ask us on WhatsApp and we'll check it for you.

At checkout you can upload a photo of your prescription, type the values in yourself (SPH, CYL, AXIS and PD for each eye), or place the order and send it to us afterwards. Copy the numbers exactly as they appear on the prescription your optometrist gave you, we fit the lenses to those values and do not change them.

Eyeglasses on this page range from ₹100 to ₹850, depending on the frame and any lens you add at checkout.

Shipping is a flat ₹100 across India. Orders are dispatched in 1-2 business days. Delivery usually takes 3-7 business days. Orders with prescription lenses take a little longer, because the lenses are cut and fitted before the frame ships.

Yes. Our store details and opening hours are on the stores page, walk in for a fitting, an eye test, or just to try things on.

A tint reduces overall brightness. A polarized lens additionally filters light reflected off flat surfaces, water, wet roads, car bonnets, which is why it is the usual choice for driving. Where a frame is polarized, it says so on its product page; where it does not say so, it is not.

Yes, on most frames. Choose your prescription lens option at checkout and we fit tinted prescription lenses to the frame before it ships.

They are frames fitted with a lens that filters part of the blue-violet light emitted by screens and reduces reflections off the lens surface. That is a description of the lens, not a medical treatment, if your eyes are hurting, see an optometrist.

Yes. Zero-power blue-light filtering lenses are available on these frames, and you can also have them made to your prescription if you wear one.

Computer Glasses on this page range from ₹100 to ₹850, depending on the frame and any lens you add at checkout.

Yes. Pick a frame, choose your lens, and enter your add power at checkout, upload your prescription, type it in, or send it afterwards. The lenses are cut and fitted to your numbers at our Aligarh bench before the pair ships across India.

Yes. The frames here include men's, women's and unisex styles. Use the Gender filter to narrow the list, or open the men's or women's page when it is available.

Check the things you can see: the frame material and measurements on each product page, and the lens option you choose, plain, blue-light filtering or anti-reflective, each priced at checkout. The lenses are made to your prescription and fitted in-house at Deepak Optical, whose Google reviews are public.

For made-to-order reading lenses we need your add power, the ADD value on your prescription. If you do not have a prescription, an optometrist can give you one; we cannot determine your reading power for you.

A single-vision reading lens has one power throughout, for near work. A progressive lens transitions between distance, intermediate and near power in one lens, so you do not swap glasses. Progressives cost more and take some adjustment.

Reading glasses are ground for near distance, a book or phone held roughly 30–40cm away. A laptop or monitor sits further out, at what's called intermediate distance, which reading glasses aren't calibrated for. If most of your day is spent at a screen, office work or studying on a laptop, computer glasses are the better fit; for a phone or a printed page, reading glasses are the right choice.

Reading Glasses on this page range from ₹100 to ₹850, depending on the frame and any lens you add at checkout.

Most hard cases fit standard adult frames. Oversized sunglasses can be a tight fit, message us with the frame you have and we will tell you.

Accessories on this page range from ₹198 to ₹299, depending on the frame and any lens you add at checkout.